STORE POLICY

Welcome to Prim’N’Proper Fittings. By purchasing our products or using our services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Terms

These Terms and Conditions apply to all transactions involving Prim’N’Proper Fittings, including bespoke tailoring, ready-to-wear clothing, and accessories.

By making a purchase or placing an order, you acknowledge that you have read, understood, and agreed to these terms.

Prim’N’Proper Fittings reserves the right to amend these terms at any time. Updated terms will be made available in-store or online.

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2. Orders & Payments

All orders must be fully paid before production or delivery begins.

Payments can be made via cash, bank transfer, or other approved channels.

Prices are subject to change without prior notice, but confirmed orders will not be affected by price adjustments.

Orders are only confirmed after payment and acknowledgment from our team.
 

3. Bespoke Tailoring Orders

Bespoke garments are custom-made based on the client’s measurements, style preferences, and fabric choices.

Once production has begun, orders cannot be cancelled or refunded.

Clients are responsible for providing accurate measurements. Prim’N’Proper Fittings will not be liable for fit issues resulting from incorrect measurements.

One complimentary fitting adjustment is offered within 7 days of collection or delivery. Additional alterations may attract extra charges.

Production timelines vary based on design complexity and fabric availability; any changes will be communicated promptly.

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4. Ready-to-Wear Items

Ready-to-wear pieces can be exchanged or returned within 7 days of purchase if they are unused, unwashed, undamaged, and have all original tags and packaging intact.

Sale or discounted items are final sale and cannot be returned or exchanged.

Refunds will be processed through the original payment method or issued as store credit, as applicable.

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5. Fashion Accessories

Accessories (e.g.Shoes, Slippers, Sandals, jewelry, bags, scarves, belts) are non-returnable for hygiene and quality control reasons, except in cases of factory defects.

Defective accessories must be reported within 48 hours of purchase for review and possible replacement.

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6. Delivery & Collection

Delivery timelines vary depending on order type and location.

Prim’N’Proper Fittings is not responsible for delays caused by courier services, incorrect addresses, or unforeseen circumstances.

Once items are collected or delivered, responsibility for their care transfers to the client.

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7. Intellectual Property

All designs, sketches, patterns, and promotional materials remain the intellectual property of Prim’N’Proper Fittings.

Unauthorized reproduction, duplication, or use of our designs for commercial purposes is strictly prohibited.

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8. Limitation of Liability

Prim’N’Proper Fittings will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our liability, in any case, shall not exceed the total amount paid for the item or service in question.

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9. Privacy & Data Protection

All customer data, including measurements and personal details, are handled in accordance with our Privacy Policy.

We maintain confidentiality and use secure systems to protect your information.

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10. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved under Nigerian law through mutual resolution or, if necessary, appropriate legal channels.